 Peace of mind
This solution is designed to give you total peace of
mind that essential areas and more are under control...
- Unlimited remote / telephone support during the hours
of Mon- Fri, 9-5
- Up to 15 days free emergency callouts per year for
business critical failures
- An engineer on site for a full day, once fortnightly
- 4 hour response time for business critical issues
during the hours of Mon- Fri, 9-5
- 4 hour response time for remote support issues during
the hours of Mon- Fri, 9-5
- Proactive remote Network monitoring 24/7
- Strategic and tactical advice for your network infrastructure
and operations
- Procurement service for all your hardware and software
requirements
- Access to web based helpdesk
- 15% discount entitlement on project based work
- Network health check document twice yearly
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