Keep it simple

This solution is simply the essentials...

• Unlimited remote / telephone support during the hours of Mon- Fri, 9-5
• 7 days free emergency callout per year for business critical failures
• An engineer on site for a full day every month
• 6 hour response time for business critical issues during the hours of Mon- Fri, 9-5
• 4 hour response time for remote support issues during the hours of Mon- Fri, 9-5
• Proactive remote Network monitoring
• Strategic and tactical advice for your network infrastructure and operations
• Procurement service for all your hardware and software requirements
• Access to web based helpdesk
• 10% discount entitlement on project based work
• Network health check document once a year