Stress Free

This stress free solution is a fully managed to support, maintain and develop all of your IT needs....

• Unlimited extended remote / telephone support during the hours of Mon- Fri, 8-6
• Up to 30 days free emergency callouts per year for business critical failures
• An engineer on site for a full day once a week
• 2 hour response time for business critical issues during the hours of Mon- Fri, 8-6
• 2 hour response time for remote support issues during the hours of Mon- Fri, 8-6
• Management of third party IT related services and suppliers
• Proactive remote Network monitoring
• Strategic and tactical advice for your network infrastructure and operations
• Procurement service for all your hardware and software requirements
• Access to web based helpdesk
• 20% discount entitlement on project based work
• Network health check document every quarter