20 Questions: James, 3rd Line Support Engineer

  1. Name: James Wright
  2. Nickname: I don’t have one!
  3. Job role: 3rd Line Support
  4. Hometown: Stockport
  5. Loves: Snooker & football
  6. Hates: Liverpool FC
  7. Quickly sum up a day in the life of a 3rd Line Support: Working with complex technical issues and client infrastructure
  8. How would friends describe you in 3 words? Fun, friendly & helpful
  9. What first made you want to work for San-iT? A fantastic IT support company with a strong reputation for client retention and satisfaction
  10. Favourite place you’ve ever visited? Krakow, Poland
  11. If you could give any business one piece of IT related advice, what would it be? If an IT job is worth doing, it’s worth doing right the first time, with the right solution.
  12. Who would play you in a movie of your life? I’d play myself 😊
  13. What would you be doing if you didn’t work for San.iT?
  14. You’re on a desert island… What piece of technology could you not live without? I’d be thrilled to be on a desert island without technology!
  15. What’s your guilty pleasure? Not sure I have one!
  16. What’s the best thing about doing your job? Getting to the core of technical issues and improving a business’s ability to deliver through technology
  17. Tea or coffee? Coffee, white, 2 sugars!
  18. A place I would like to visit… Japan
  19. Tell us one thing about you that may surprise your co-workers: Huge fan of cue sports (Pool & Snooker)
  20. Finally, complete this sentence… “The way to achieving true IT sanity is…!” – Don’t buy cheap!