Our IT support contracts protect your business, give you peace of mind, and could well save you money too.
New customers frequently see both performance improvements and lower IT costs. That’s because every new support contract comes complete with business-focused recommendations for better and more cost-effective use of IT and is priced to match the individual customer’s needs. We take care of all the set-up arrangements, so moving your support to us is straightforward and hassle-free.
We watch over your network 24/7 and provide a proactive maintenance schedule, keeping systems safe and running at their best. We do most work remotely, often spotting and fixing potential problems before customers know there’s anything wrong. When you do need urgent help, you get it. We don’t impose SLA waiting times. Tell us it’s important, and we’ll believe you.
As a support contract customer, you get access to strategic advice as well as practical input. We hold regular meetings to review processes and make sure IT approaches are aligned with business needs. We also explore where your business is heading and how IT could help, so you can plan knowing you’re using IT to its full potential as you work to meet business goals.
We’ll get to know you, and you’ll get to know us. We don’t slot customers into standard packages, but treat each as equally important. You get a named engineer as your key contact, plus the support of the wider team. We work as if we’re your own IT department: whenever you have a question or a problem, you can speak directly to someone who knows your network and will respond promptly.
We realise that switching can seem like alot of work, that’s why we have tried to take the hassle out of it for you with our ‘easy switch’ services.
Moving your IT to us is hassle-free. The starting point is a free...
You won’t find yourself locked in to a lengthy contract. We’d...
We’re so confident you’ll be happy with what we do that we offer a..
We are always happy to have a no obligation chat about how we could help your organisation.
GET IN TOUCH
Moving your IT to us is hassle-free. The starting point is a free no-commitment network infrastructure audit. We review your existing systems, look at your business processes, assess cost-effectiveness, and discuss any current issues. You then get a written report with recommendations plus a follow up meeting to talk through our findings. Once you’ve decided to go ahead, we take control of the complete set-up process. During the transition, we’ll talk directly to any existing support providers and other third party suppliers to keep everything running smoothly.
You won’t find yourself locked in to a lengthy contract. We’d rather customers stay because they want to (and they do). You are free to leave at any time, at a month’s notice. If you’d rather not commit to a regular monthly payment, we’re equally happy to provide ad-hoc support as and when you need it.
We’re so confident you’ll be happy with what we do that we offer a simple guarantee: If for any reason within the first 60 days you decide you’re not satisfied, we will refund you everything you’ve paid for our time.